Ross Medical Education Center Faculty of the Year Award Dan Glatter and Class

Medical Assistant Instructor Spotlight: Dan Glatter

michaelajoy Ann Arbor, Instructor Spotlight, Michigan

Ross Medical Education Center Faculty of the Year Award Dan Glatter and ClassAs an educational institution that deeply values quality and experience, Ross Medical Education Center staff works hard to find the best instructors in each field. Mr. Dan Glatter, an instructor in both the Medical Assistant program and the Medical Insurance Billing and Office Administration program in Ann Arbor, Michigan recently received an Excellence in Teaching Award at the Ross Director’s Academy. He was nominated by Ann Arbor Assistant Director of Education, Patrice Ross. All of the evening students and staff along with Regional Vice President Kelly Byrnes celebrated with Mr. Glatter with a cake reception.

Dan Glatter has been an exemplary instructor for over 16 years at the Ann Arbor Campus. By creating a welcoming learning environment in his classroom, he ensures that all students’ ideas and opinions are valued. Mr. Glatter has a passion for learning and brings new teaching strategies and methods not only to his students but to new faculty members. He also makes sure students are grasping new information in his class and if not he “shift gears” to ensure that they understand the concepts.His commitment to his students and Ross is remarkable.

It is evident again and again that Mr. Glatter goes above and beyond the call of duty as an Instructor, mentor, and co-worker. Even though he has been teaching over 25 years, he still welcomes and receives constructive criticism and applies it to his position. At the same time, he sets high expectations for all his students because he knows that they can do it. He then guides, assists, and encourages them along the way. As a veteran, he continues to give back to the community and inspires his students to do the same.

Medical Assistant Clinic Instructor Kathleen Bennett had Mr. Glatter as an instructor when she attended the evening Medical Assistant program at Ross in Ann Arbor. Mrs. Bennett said, “he was the best instructor on the planet. Without his encouragement, I would not be where I am today. He always had a shoulder to cry on and was the first to celebrate with me.”

Another Medical Assistant instructor, Rachel Loveless, has worked with Mr. Glatter for five and a half years. As the evening clinic instructor, she and Mr. Glatter work closely together, providing continuity between the Clinical and Administrative sides of the Medical Assistant program. Mrs. Loveless said, “I can go to Dan with any issue and count on him to back me up.” Even though Mr. Gatter has years of experience, including running a Military ER, Mrs. Loveless says he is always interested in improving his teaching. Medical Insurance Billing and Office Administration program student Amanda Brown agrees, saying, “Mr. Glatter is very hands-on and approachable and always willing to look at things from a different perspective. He is willing to learn from the students as well.

Mr. Glatter is extremely humble and reticent to talk about himself. He is an Air Force Veteran who says the service taught him “integrity as well as timeliness: I am the first in the class and the last one out of the building at night.” Mr. Glatter loves to see his students achieve professional success and financial stability. Mr. Glatter is especially proud of the students who come back to Ross as instructors. He says of them, “they are the greatest compliment to me.” Matt Clark, another former Medical Assistant student of Mr. Glatter was recently hired as a Ross instructor and has just one word to describe him: “AMAZING!”