Because of the community partnerships that Ross Medical Education Center strives to build locally at each campus, many opportunities exist for support both from the campus and from the community organization to the campus. This facilitates an atmosphere of mutual benefit and growth that stretches beyond the campus and the organization and affects families and neighborhoods for the better. Occasionally, those that go through a Ross program and find great success in their field will return to the campus to help encourage current students with a picture of what hard work and determination can get them in life.
At the end of June, the Roosevelt Park campus took advantage of one of those partnerships and welcomed guest speaker Diane Goryl to speak to their Medical Assistant classes. Diane graduated from Ross’ Medical Assistant program before later returning as an instructor. These days, she works as a Primary Care Network Resource Pool Lead with Mercy Health Partners. Diane oversees 16 primary care provider offices, managing the Medical Assistant teams for each one. She works closely with the Human Resources Departments as well as the Office Managers on a daily basis ensuring that the Medical Assistants are well-trained and professional.
While visiting the Ross campus, Diane spoke with the Medical Assistant classes about the expectations of professionalism and skill set needed for the Mercy Health Partners system. There were many topics of discussion during her time with the students. One of the topics was cell phone usage. Diane spent time giving examples of terminated employees for use on the job. She also discussed interviewing tips such as not talking about personal lives in the interview. Finally, she made sure they understood the importance of keeping their skills sharp. An example she used was practicing blood pressures on a daily basis to ensure that they are proficient as this is going to be a part of a competency check in the near future. The students enjoyed the speaker immensely, asking questions, giving comments, and staying actively engaged throughout the presentation.